11 February 2019
Four Musketeers Complete Again: Young Concierge of Villa Kennedy Receives Golden Keys at Official Clefs D'Or Germany Award Ceremony
Frankfurt, 11 February 2019, "One for all, all for one" - Villa Kennedy's young concierge Philipp Schetter (27) was awarded the coveted "Golden Keys" on 31 January 2019 for his outstanding achievements. Thus the Villa Kennedy, a Rocco Forte hotel, has its musketeer quartet again completely and is now again the only hotel in Hessen with four Concierges - with the desired golden Insignien at the Revers.
Holger Alexander Mueller, section leader Hessen of the Golden keys Germany and Timo Dreissigacker, deputy section leader Hessen (both Villa Kennedy) presented Schetter in an official celebration hour the Golden Keys, which decorate now as double pin in gold the collar of its uniform.
"This award is a great honour", said the twenty-seven-year-old overjoyed at the award. "I work in my dream job - and for years I have been invited to be included in the "Golden Keys" lodge. This day is a very special one for me and I will always remember it."
The profession of concierge is accompanied by daily changing challenges, variety and sometimes adrenaline. Constant contact to an international and partly prominent audience, different personalities and fascinating cultures characterise the everyday life of the key-bearers. No two days are the same: The special feature of each lodge is to share local knowledge and to offer guests authentic, enriching experiences. Whether a chauffeur transfer in the Bentley to the Rheingau, table arrangements at the hot spots of the city or admission to the hip clubs of the city: together with his colleagues at Villa Kennedy, Philipp Schetter fulfils the wishes of his guests. His personal recommendation for the winter season? "For me, this is without question the heart of the city: Frankfurt's Römer and the new Old Town. He sends culinary connoisseurs to his favourite Applewoi restaurant, "Daheim im Lorsbacher Thal", in the charming district of Sachsenhausen, near Villa Kennedy.
The position of the concierges is unique among Rocco Forte Hotels worldwide and contributes significantly to the success of the luxury brand. The Rocco Forte philosophy conveys the authenticity of the respective city, combined with first-class service for the most diverse clientele: from the business guest who travels a lot to the extended family or the culture guest who travels alone.
In addition to Philipp Schetter, Villa Kennedy Concierges Holger Alexander Müller, Dordije Duranovic and Timo Dreissigacker were already honoured with the recognised award many years ago. All in all, four Golden Keybearers with over 60 years of concierge experience are now gathered at Villa Kennedy.
About the "Golden Keys":
The "Golden Keys" are the only professional association of hotel porters in Germany and are at the same time members of the association U.I.C.H. (Union Internationale des Concierges d'Hote)l. The association has 40 member associations worldwide. "Service through Friendship" is the credo of the international association with the aim of competently maintaining and expanding the services in the Grand Hotel industry for hotel guests worldwide. The insignia on the lapel stand not only for membership in this organisation, but primarily for competent and discreet service in the Grand Hotel industry. Candidates can only join the "Golden Key" circle after at least 5 years of professional experience, including at least two years as a concierge, as confirmation of their special knowledge and general performance. Two Golden Key holders must recommend the applicant as a suitable candidate.
About Villa Kennedy
The Rocco Forte Villa Kennedy is the first of three Rocco Forte hotels in Germany and is located on Frankfurt's Kennedyallee on the southern bank of the Main. The centre of the five-star superior hotel is the Villa Speyer, which was built in 1901 as the residence of a Frankfurt banking family and is today considered a true oasis in the pulsating financial metropolis. Together with the new extensions, Villa Kennedy comprises 163 rooms, including 36 suites, the Italian restaurant Gusto and the JFK Bar as well as a 1000m² wellness area. In addition, the hotel has event rooms. www.villakennedy.com
About Rocco Forte Hotels
The Rocco Forte Hotels are a group of eleven individual hotels and resorts founded in 1996 by Sir Rocco Forte and his sister Olga Polizzi. All hotels are sightseeing in their own way - old or new - and are located in beautiful buildings in exceptional locations. Under the management of a family that is already in its fourth generation in the hotel business, all the hotels are united by the unmistakable service approach of guaranteeing their guests the best possible experience in the respective city and surroundings. The Rocco Forte Hotels include: Hotel de Russie in Rome, Hotel Savoy in Florence, Verdura Resort in Sicily, The Balmoral in Edinburgh, Brown's Hotel in London; The Charles Hotel in Munich, Villa Kennedy in Frankfurt am Main, Hotel de Rome in Berlin, Hotel Amigo in Brussels, Hotel Astoria in Saint Petersburg, Assila Hotel in Jeddah.
Upcoming new openings 2019: Rome / Masseria Torre Maizza / Shanghai