Irene Forte Spa

Spa Etiquette:

• We recommend you arrive at least five minutes prior to your scheduled appointment in order to enjoy the full experience.
• All treatments start and end on time to avoid any inconvenience for subsequent guests.
• We recommend refraining from consuming alcohol prior to a spa treatment.
• We kindly advise our male guests to shave one day prior to a facial treatment so we can achieve the best results. It is advisable for female guests not to shave legs immediately before a body treatment or scrub in order to avoid possible irritations or redness of the skin
• Please dress appropriately when visiting the spa. Trainers are compulsory in the gym. Therapists will provide you with disposable slips for treatments.
• Please respect the private and serene atmosphere and refrain from using mobile phones within the spa.
• Changing Facilities are fully equipped with shampoo, conditioner, body wash and lotion. Lockers are available in the changing area, equipped with bathrobes, flip-flops and towels.
• The spa is not responsible for loss of personal items. We recommend that all jewellery and valuables are stored safely in your room. For external guests we have a safe at our Spa Reception.
• Please note that we have created a dedicated treatment menu for Kids and Teens under the age of 16 that can be carried out in our treatment rooms or in the comfort of your room.

Reservations:

• We recommend that you make a reservation prior to your arrival to ensure we can accommodate your requests.
• If you are not staying with us, a credit card is required to hold your reservation. If staying in-house, please call the Spa Reception to book your treatments.
• If you are an external guest, please call +39 091 6312111. Alternatively, email us at irenefortespapalermo@roccofortehotels.com
• Please note that a cancellation fee of 100% will be charged for cancellations made within 12 hours of your scheduled treatment time. The appointment can be cancelled free of charge up to 12 hours before your scheduled treatment time.
• If you arrive up to 15 minutes late, your treatment time will be reduced by the delayed time and you will be charged the full price.