Cookie Policy

1. What Exactly Are Cookies?

2. Cookies can be first party or third party cookies.

● First party cookies – cookies that the website you are visiting places on your computer.
● Third party cookies – cookies placed on your computer through the website but by third parties from a different
domain to the website you are visiting, such as Google or Synxis.

3. The Cookies Placed On Our Website

When you visit our website, we set first party cookies to enable us to remember certain information about you, such as your language preference or login information. We also use third-party cookies for our advertising and marketing efforts.

More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personal information.

Performance or Analytical Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and see how visitors move around the site. Accordingly, this assists us in improving the way our website works, for example, by ensuring that users are finding what they are looking for easily. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site, and will have less ability to monitor its performance and make appropriate improvements.

Functional Cookies
These cookies are used to recognise you when you return to our website, enabling us to provide you with enhanced functionality and personalisation, such as greeting you by name and remembering your preferences. These cookies may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies
These cookies may be set through our website by our advertising partners. They record your visit to our website, the pages you have visited and the links you have followed, and may be used by our partners to gain a greater understanding of your interests and show you relevant adverts on other sites. They do not directly store personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will continue to
receive advertising, but this may be less targeted to your interests.

Enhanced Conversion Tracking

Enhanced conversions is a Google Analytics 4 reporting feature designed to improve conversion measurement accuracy. It works by supplementing existing conversion tags with hashed first-party customer data that users provide to the website. These cookies are only deployed if the website user accepts Google Analytics tracking cookies when landing on the website. Deletion of these cookies can be requested at any time.

4. Cookie Consent and Opting Out

When you arrive on our website, only the strictly necessary cookies will be installed and a banner is displayed at the bottom of the page, where you can manage your cookie preferences. You can select to accept each type of cookie individually or accept all at once. By consenting to accept all cookie types to your device - strictly necessary, performance, functional and targeting - we are able to deliver a more tailored and relevant Rocco Forte Hotels experience to you both on our sites, and across the wider web. If you do not accept any cookies then we will not enable any cookies, other than those that are strictly necessary for the operation of our website. However, if you choose to block all cookies, you may not be able to fully experience the interactive features of our website, our platforms and our services.

If you, or another user of your device, wish to withdraw your consent at any time, please click to update your cookies here , or by modifying your browser settings.

For more general information about which third party advertising cookies may be placed on your device and how to opt-out, please access YourAdChoices here or Your Online Choices here.

In some instances, when you opt-out of targeting / advertising cookies, a new cookie (Opt-Out-Cookie) is placed in your web browser. This tells the third party provider to cease data collection from your browser and prevents advertisements from being delivered to you.

For more information about cookies please visit www.allaboutcookies.org.