We kindly ask that your party is ready to be seated at the time indicated in your booking confirmation. We would also ask you to please notify the restaurant if you are delayed, or we may release the table 15 minutes after the reservation time.
All cancellations in the following restaurants are subject to the 24 hour cancellation charge and charges are as follows:
The Drawing Room, Brown’s Hotel, London - £30 per person
All cancellations in the following restaurants are subject to the 48 hour cancellation charge and charges are as follows:
Brasserie Prince, The Balmoral, Edinburgh - £25 per person
Number One, The Balmoral, Edinburgh - £50 per person
Palm Court, The Balmoral, Edinburgh - £25 per person
SCOTCH, The Balmoral, Edinburgh - £25 for pre-booked tastings only
Should you need to cancel or modify your reservation, this can be made without charge by following the cancellation link in the confirmation email that you have received when making your reservation or by contacting the respective restaurant more than 24 or 48 hours respectively before your stated reservation date and time. These charges are made to the card used to secure the reservation.
By completing your booking online you accept these terms and conditions that are applicable to all restaurant bookings.
All guest data is required to be kept for 21 days for Government Test & Trace (England) / Test & Protect (Scotland) purposes.